Smartphone customer satisfaction is hard to get right

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The annual ratings of customer satisfaction with mobile phone manufacturers will be released by the American Customer Satisfaction Index Tuesday morning, and for the first time, feature phone makers will be judged right alongside smartphone makers, who are newcomers to the list.

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Does digital advertising need its own operating system?

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If you’ve ever seen that oft-passed-around LumaScapes slide on the display advertising landscape , you know it’s a crowded and fragmented industry. And that slide only includes a fraction of the companies operating in digital media today.

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Market Research Startup EyeTrackShop Raises $3M

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EyeTrackShop , a startup that develops eye-tracking technology for measuring ad effectiveness, has raised $3 million in Series A funding from Northzone . The company says its technology works through a regular webcam, allowing market researchers to gather data quickly and affordably. You can run the test before you spend money on a campaign, or test how well the advertising works once it’s live, and how it performed in different formats and sites.

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No More Beating Around The Bush At Yahoo: Thompson Is Out, Levinsohn In As CEO, Effective Immediately

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Well, after days and days of nothing, suddenly things are moving at a fast clip.

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CodeTwo Sync For iCloud Syncs iCloud Data with Outlook [Outlook]

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Windows: If you manage your personal contacts, calendars, and to-do items with Apple's iCloud service, CodeTwo Sync for iCloud helps you seamlessly integrate that data with Microsoft Outlook.

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From Disrupt NY To A $43 Million Skype Acquisition, GroupMe Tells All

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They have raised $11.45 million in both Angel and Series B funding since launch, acquired a company called Sensobi, and have been themselves acquired by none other than Skype (which was acquired by Microsoft). There may not be a wilder tale of a Disrupt success (though plenty of startups would beg to differ), which is why we’ve chosen GroupMe to kick off a series I’m doing on “Disrupt Startups: Where They Are Now.” We sat down earlier today to chat with co-founders Jared Hecht and Steve Martocci to find out their perspective on Disrupt as a launchpad. Try as I might to snip down the interview, the whole thing is basically gold.

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Hitwise: Bing Now Powers Over 30% Of U.S. Searches

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Just a day after it announced its well-received updates to its search result pages, here is some more good news for Bing: according to the latest data from Experian Hitwise, Bing-powered searches — that is searches on Bing.com and search.yahoo.com — now account for 30.01% of all U.S. searches

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Box on the road to an IPO

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Box , the cloud storage company that would very much like to be the “Dropbox of the Enterprise” appears headed for an IPO next year.

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SAP cuddles up with Amazon, but what about Azure?

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News that SAP will — along with Amazon — certify more of its business applications to run in production on Amazon’s public cloud raises the question of what’s going on with SAP and Microsoft Windows Azure. As one commenter to our SAP-Amazon post last night put it: “So much for SAP announcing MS as partner of the year! why isn’t Azure in the pic ?” Good question.

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Samsung Omnia M revealed for Europe: 4-inch Super AMOLED and some software extras

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More new Windows Phones, this time for the old continent. Instead of the Focus 2 , Samsung announced that the Omnia M will take its place in Europe and it's looking an awful lot like its predecessor -- although we're a bit concerned the build quality may not match its older brother.

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